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Conflict resolution is an essential aspect in everybody’s life regardless of their age and station in life. Group conflicts arise in the workplace from differences in ideas and opinions from employees. Families fighting within themselves are equally a depiction of conflict, and for progressive growth, efficiency in handling such disputes is paramount. A key element that enables successful conflict resolution in the workplace is emotional intelligence. Emotional Intelligence can be useful to recognize and regulate self and others’ emotions and hence can be used to solve conflicts. This article

Emotional intelligence is the ability to understand and manage your emotions, and also understand how other people feel. It helps you talk to others better, handle stress, and solve problems with ease. At 5 Steps 2 A New Day, we offer Personal Development Coaching to help you improve these important skills. Our coaching will guide you to better relationships, less stress, and personal growth. Why Emotional Intelligence Matters: Emotional intelligence means knowing how you feel and understanding how others feel. It includes skills like being aware of your emotions, being kind and understanding